Data Deletion Instructions
Last updated: November 4, 2026
You can have your ControlSE account, the data from your connected Google Ads and Meta (Facebook / Instagram) accounts and your click protection records deleted in any of the following ways.
1. From within the Platform
- To disconnect a single ad account: Dashboard → Ad accounts → choose the account → delete (trash icon). Its access tokens are deleted immediately and the related data within 30 days.
- To delete your account completely: Dashboard → Settings → Profile → "Delete account". All your data is permanently deleted within 30 days.
2. Through Facebook
- On Facebook, go to Settings & privacy → Settings → Apps and websites.
- Find ControlSE in the list and click Remove.
- Removing the app invalidates the access token we received from Meta. To have your Meta data deleted as well, you can also email the address below.
3. Through Google
- Go to Google Account → Third-party apps & services.
- Select ControlSE and click Remove access.
4. By email
Send an email with the subject "Data deletion request" from the email address registered to your account to support@controlse.com. After verifying your identity, we will delete all your data within 30 days and send you a confirmation email.
Records we are legally required to keep (e.g. invoice details) are kept only for the legally required period and are not used for any other purpose.
